Complaints Policy

Academiq Maestro LTD

We aim to resolve complaints fairly and in line with UK consumer standards.

Our Process

• Step 1: Submit your complaint to enquiries@academiqmaestro.com
• Step 2: Acknowledgement within 48 hours
• Step 3: Resolution within 7 working days

If unresolved, you may seek external advice from consumer protection bodies.

We treat all complaints seriously and use them to improve our services.